Glossary

Local SEO services, translated: an 18-term glossary

If a quote for local SEO services reads like alphabet soup, keep this page open beside it. Each term gets one line on what it is and one on what it should cost you.

How to use this

Read the quote, circle every acronym, and look it up below. Anything you cannot map to a task with a clear deliverable deserves a question before you sign.

The terms, in alphabetical order

Definitions follow how Google and the main local-SEO tools use these words.
TermPlain meaningWhat to ask a vendor
Anchor textThe clickable words of a linkWhich words will you use for my links?
CitationA mention of your name, address and phone on another siteHow many, and on which sites?
Core listingsThe handful of directories that feed data to othersWhich ones do you submit to?
DofollowA link with no rel attribute that tells Google to ignore itIs the link in the article body?
Domain Rating (DR)Ahrefs' 0 to 100 estimate of a site's link strengthIs that the donor's DR or yours?
GBPGoogle Business Profile, called Google My Business until November 2021Who owns the login?
Grid rankYour map position at many points around a business, from tools like Local FalconHow often do you rerun it?
Local packThe three map listings above the organic resultsWhich searches do you track?
NAPName, address, phone: must match everywhereDo you fix mismatches too?
Nofollow, sponsored, ugcLink attributes Google introduced in September 2019Is the link marked, and how?
Organic resultsThe ten blue links under the mapIs this about pages or the profile?
ProminenceHow well known and trusted Google thinks you areWhat raises it besides links?
ProximityDistance from the searcher to youDoes the quote pretend to change this?
RelevanceHow well your listing matches the searchWhich categories do you choose?
SABService-area business: you travel to customersDo you hide my address?
Service-area pageA page on your site for a town you serveHow many, and are they unique?
Soft 404 and thin pageA page with too little real content to rankWill each page have unique text?
Voice and AI answersSummaries from tools like ChatGPT and Google's AI OverviewsWhat do you do differently for these?

The three words that matter most

Relevance, distance and prominence are the trio Google itself names for local ranking. Everything else in the table is a way of poking one of them.

Backlinks mostly feed prominence. They do it via the website, so a link to your service page lifts the page that supports the listing, not the listing itself.

That is why a quote promising 'map pack rankings from backlinks' should make you wary. It mixes two jobs that need different fixes.

Two words salespeople stretch

'Authority' is the first. It can mean DR from Ahrefs, Domain Authority from Moz or Trust Flow from Majestic, and the three disagree on the same site.

'Managed' is the second. Ask what is done each month and what you receive, in writing. A deliverable is a list of changes, not a feeling.

If a quote leans on 'citations', read the citations page before signing. If it leans on 'links', check the decision tree for what comes first.

One more habit to watch: reports that count 'keywords ranking' without saying where. Ranking 50th for something nobody types is not a result, and a good vendor shows positions for searches your customers actually use, ideally from a grid tool rather than a single desk check in 2026.